Techfeifan Gym & Studio Software Docs
Sign In
4. Walk-in Lead CRM & Follow-Up Pipeline • 4 min read

Follow-Ups Inbox, WhatsApp Pitch & 1-Click Member Conversion

The CRM Follow-Ups Inbox tells your front desk team exactly which prospective members to call or message each morning to maximize new admissions.

1

Step 1: Daily Follow-Ups Inbox (Today Due & Overdue Calls)

Open CRM & Inquiries -> Follow-Ups Inbox. Review prospects sorted by urgency: Today's Scheduled Calls and Overdue Follow-Ups. After speaking with a lead, click Log Call Note to record their response (e.g. *"Will join after salary on the 1st"*).

Follow-Ups Inbox: Today Due Calls & Interaction History
Follow-Ups Inbox: Today Due Calls & Interaction History
View Full Screen
2

Step 2: 1-Click Lead Conversion to Active Member

When a prospect agrees to join, avoid re-typing their details. Click the Convert to Member ⚡ button directly from their CRM record. All demographic details, mobile number, and initial preferences populate directly into the official Admission Form!

Pro Tip: Configure custom lead channels and promotional WhatsApp templates under CRM Settings.
1-Click Convert Lead to Active Member Action
1-Click Convert Lead to Active Member Action
View Full Screen
Was this step-by-step visual guide helpful?

ESC